Retrieve Valuable Data:
Our technical expertise and experience allow us to obtain access to data stored on a computer’s hard drive, locate the information or media important to you, bypass data protection measures, and present the information to you in an organized manner.
- Obtain access: We are able to bypass most security measures in order to gain access to a computer.
- Locate your loved one’s information: A person’s data is often stored in a disorganized manner or is intentionally hidden in order to protect it from unwanted access. Our deep working knowledge of data storage and personal usage habits allows us to systematically locate different types of information and uncover hidden data. For example, instead of recording personal notes in a file named “MyDiary.doc” a careful person might place them inside a different type of file or use commercial software to make the file appear invisible. We can find it.
- Recover encrypted data: Computer users sometimes protect their personal data by encrypting it. In these cases it can be very difficult for family members to obtain access. We can help by utilizing advanced password recovery and decryption techniques.
- Organized presentation: We preserve the organized manner in which files are stored as much as possible. We present recovered data with a clear index outlining where each type of file (photos, documents, favorites, etc…) can be located. The data can be delivered to you on any type of storage medium (DVDs, USB flash drive, or an external hard disk).
- We can provide printed copies of the contact lists, calendars, and other information that can most conveniently be viewed in print, as well as high quality photo albums based on recovered photos.
- Custom filtering: Our clients’ privacy is of paramount importance to us. Unless you request otherwise, we do not review private data on computer systems any more than necessary to identify and categorize it. If there is a specific type of information you would not care to see, and would like us to review the content of the data we obtain in order to filter it, we can accommodate specific requests.
- Recover Lost Data: Where data on a computer cannot be retrieved through conventional means due to hard disk damage, virus infection, corruption, or other causes, we are able to employ advanced data recovery techniques to reconstruct user data.
- We can combat a viral infection and certain types of data corruption in order to retrieve deleted files.
- In the case of physical damage to the hard disk that requires reconstruction in a clean-room laboratory, we will work in cooperation with a third party service provider to conduct physical recovery and data reconstruction. Recovering lost data then allows us to process it to locate and retrieve relevant user data.
- Money back guarantee As part of our commitment to quality we offer a complete money back guarantee. If there are any issues with the product you receive, we will contact you to walk you through the materials and if you are not entirely satisfied we will be happy to provide a complete refund.
The Local Data Recovery Package includes the discovery, extraction and delivery of recovered data. Price: $1400. For details, please see our Data Services Application.
Regain Control of Online Presence:
Today’s computer users place a great deal of personal information online that often remains inaccessible to their relatives after their passing. We are able to offer our clients an opportunity to access their loved ones’ online footprint and manage their presence on the web.
- Every type of account: We are able to obtain usernames and passwords for every type of online account that was accessed from the computer.
- Email accounts
- Social networking sites such as myspace, facebook, twitter
- Blogs and web hosting accounts
- Other online accounts
- Advanced Password Recovery Techniques: A number of advanced tools and techniques can often allow us to gain access to passwords used on a computer.
- We are often able to recover passwords saved in a browser or inside the operating system.
- Upon your request, we can also scan any files containing notes for hints regarding likely logins and passwords.
- Most people use similar credentials for all of their accounts, improving the likelihood of success.
- Service Provider Procedures: In the event we discover accounts for which we are unable to recover passwords from the computer directly, we will provide you with custom-written letters and pre-addressed envelopes for contacting the online service providers of your choice to request account access using procedures established by the service provider where available.
- Fee only if successful: There is never a fee for this service unless we succeed in recovering a password.
Please note that we generally do not offer the Online Presence Package for Apple computers.
The Online Presence Package includes the use of advanced password recovery techniques and individual service provider contact to gain access to online accounts accessed from a computer. Price: $1400 if successful in obtaining access to at least one password-protected account; otherwise, free of charge. For details, please see our Data Services Application.
Personal On-Site Pickup:
Our clients cherish their loved ones’ data and consider it absolutely priceless. Some choose to take extra steps to mitigate the risk of damage during shipping or possible loss of information during disassembly by utilizing our personal on-site pickup option. If this optional service is right for you, one of our professionals will personally visit your home, disconnect or disassemble the computer system your loved one used. If the system is locked and has not been powered down since its last use our technician will likely be able to move the system safely without losing crucial dynamic data that is not retained after a system restart.
Price: $150. For details, please see our Data Services Application.